Frequently Asked Questions (FAQs) :

1. What are the terms? It’s simple! We offer washer and dryer rentals in San Antonio on a month-to-month basis with a three-month minimum. Keep the machines as long as you need them; just call us for a free pickup when you’re done. We provide flexibility with no long-term contracts required.

2. Can I choose my machines? No, the appliances rentals we deliver depend on what we have available on the delivery day. If you have specific space constraints, such as a narrow laundry area, please inform us so we can try to accommodate your needs with a suitable model, although this may not always be possible.

3. What do the machines look like? Our standard machines are side-by-side white washers and dryers with an agitator. Typically, the washing machines have about 3.5 cubic feet of interior space. The dimensions for a standard washer are approximately 27 inches wide by 36 inches high, and a dryer is 27 inches wide by 36 inches high. Please note, as these are rental units, they may show signs of wear such as scratches and small dents. Many of our customers have posted pictures of their machines on Google reviews if you would like to look there.

4. Are there any qualifications required to rent from Quack Rentals? No, we do not require credit checks. Our rental services are designed to be accessible to all.

5. What makes Quack Rentals stand out? We are a small local business; when you call or text us, you will reach a real person right away. Our commitment to operational efficiency and customer satisfaction is confirmed by over 1,400 5-star reviews on Google. We strive to make every customer experience smooth and hassle-free.

6. What if my machine breaks? Simply submit a maintenance request. We typically respond within one to two days. If we cannot resolve the issue quickly, we will replace your machine at no extra charge to ensure minimal disruption.

7. How do payments work? We require all customers to keep a card on file for automatic payments. Your monthly rental fee will be automatically charged on the same day of the month as your initial delivery.

8. How can I check if I am within your delivery zone? For details on our delivery zones within and around San Antonio, please refer to the pricing page on our website.

9. How do I start renting with Quack Rentals? Just fill out the “Schedule a Delivery” form on our website. Once we receive your submission, you will receive a call to schedule your delivery. It’s really that simple.

10. Will I ever own the machines? No, this is not a rent-to-own program. This is a lease program. However, we do have a small store and financing options through Acima if that’s what you are looking for.