WEBSITE TERMS OF USE
Effective Date: July 1, 2026
1. Acceptance of These Terms
Welcome to the Quack Rentals website (“Website”). These Website Terms of Use (“Terms”) govern your access to and use of this Website, including our customer portal, online forms, AI chat assistant, payment pages, maintenance request forms, pickup request forms, and any other online services operated by Quack Rentals LLC (“Quack Rentals,” “we,” “our,” or “us”).
By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree with these Terms, please discontinue use of this Website.
These Terms apply only to your use of the Website and related online services. Customers who rent equipment from Quack Rentals are also subject to our separate Rental Agreement & Customer Terms, which governs all equipment rentals, payments, deliveries, maintenance services, and customer accounts.
2. About Quack Rentals
Quack Rentals LLC is a Texas company that provides residential washer and dryer rental services within designated service areas in the State of Texas.
Through this Website, visitors may:
- Learn about our rental services.
- Submit rental applications.
- Request delivery, maintenance, or equipment pickup.
- Make payments or payment arrangements.
- Access customer account tools.
- Communicate with our team.
- Use our AI chat assistant.
- Obtain information regarding our products and services.
Information provided on this Website is for general informational purposes only and does not constitute a binding offer to rent equipment or provide services.
3. Intended Use of This Website
This Website is intended for individuals who are seeking washer and dryer rental services within Quack Rentals’ Texas service area.
Although this Website may be accessible from other states or countries through the internet, Quack Rentals markets and provides its rental services exclusively within Texas. We do not intentionally advertise or solicit customers outside our Texas service area.
Accessing this Website from outside Texas does not create a customer relationship, establish personal jurisdiction over Quack Rentals in another state, or obligate Quack Rentals to provide products or services outside its authorized service area.
Nothing contained on this Website shall be interpreted as an offer to provide services where such services are unavailable or prohibited by applicable law.
4. Website Information
We work to keep the information on this Website accurate, current, and helpful. However, pricing, equipment availability, delivery areas, promotions, rental requirements, policies, business hours, and other information may change without prior notice.
While we make reasonable efforts to maintain accurate information, Quack Rentals does not guarantee that all Website content is complete, current, error free, or uninterrupted.
The information provided on this Website should not be considered legal, financial, tax, or professional advice.
5. No Guarantee of Service
Submitting a rental application, maintenance request, pickup request, payment, online form, chatbot inquiry, or other request through this Website does not guarantee:
- Rental approval.
- Equipment availability.
- Appointment availability.
- Delivery scheduling.
- Service scheduling.
- Acceptance into any rental program.
All rental requests remain subject to Quack Rentals’ approval process, equipment availability, service area limitations, and the terms of our Rental Agreement & Customer Terms.
6. Customer Accounts
Certain features of this Website may require you to create or access a customer account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe your account has been accessed without authorization, you should notify Quack Rentals immediately.
You agree to provide accurate, current, and complete information when creating an account or submitting information through this Website. Providing false, misleading, or incomplete information may result in the denial of services or termination of your account.
7. Privacy
Your privacy is important to us.
Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using this Website, you acknowledge that you have reviewed our Privacy Policy.
8. Cookies
This Website uses cookies and similar technologies to:
- Operate and secure the Website.
- Remember your preferences.
- Analyze Website traffic and performance.
- Measure the effectiveness of our advertising.
- Improve your overall browsing experience.
You may manage your cookie preferences at any time through our Cookie Settings. Additional information is available in our Privacy Policy and Cookie Policy.
9. Third Party Services
To provide certain Website features and services, Quack Rentals may utilize trusted third party providers, including but not limited to:
- Google Analytics
- Meta (Facebook)
- Keap (Infusionsoft)
- Jotform
- Vimeo
- Cloudflare
- Payment processing providers
- Email and text messaging providers
These third party services operate under their own privacy policies and terms. Quack Rentals is not responsible for the content, privacy practices, or security of third party websites or services.
10. Artificial Intelligence (AI) and Chat Assistant
This Website may include an AI powered chat assistant to help answer general questions and assist visitors.
While we strive to provide accurate and helpful information, AI generated responses may occasionally contain errors, become outdated, or not fully reflect current pricing, policies, equipment availability, or service areas.
Information provided through the AI chat assistant is for general informational purposes only and should not be relied upon as a guarantee of services, pricing, rental approval, or legal rights.
If any information provided by the AI chat assistant conflicts with information contained in our Rental Agreement, Privacy Policy, Website Terms of Use, written communications from Quack Rentals, or information provided directly by a Quack Rentals representative, the official Quack Rentals information shall control.
Quack Rentals reserves the right to modify, suspend, or discontinue the AI chat assistant at any time without notice.
11. Intellectual Property
Unless otherwise noted, all content available on this Website is the property of Quack Rentals LLC and is protected by applicable copyright, trademark, and other intellectual property laws.
This includes, but is not limited to:
- Company name
- Logos
- Photographs
- Videos
- Website design
- Graphics
- Text
- Blog articles
- Pricing information
- Forms
- Documents
- Downloads
- Software
- Source code
- Trademarks and branding
You may view, print, or download materials from this Website solely for your personal, non commercial use in connection with obtaining information about Quack Rentals.
You may not copy, reproduce, distribute, modify, republish, sell, or exploit any Website content without the prior written permission of Quack Rentals.
12. Acceptable Use
By using this Website, you agree that you will not:
- Use the Website for any unlawful purpose.
- Submit false, misleading, or fraudulent information.
- Attempt to gain unauthorized access to the Website or its systems.
- Interfere with the operation or security of the Website.
- Upload malicious software or harmful code.
- Attempt to reverse engineer or exploit any portion of the Website.
- Copy, scrape, harvest, or automatically collect Website content or customer information without our written permission.
- Use automated bots, scripts, or software to interfere with the Website or collect information from it.
Quack Rentals reserves the right to restrict or terminate access to the Website for any user who violates these Terms or attempts to misuse the Website.